Luxury Hotels Service

A Luxury Hotel is considered a hotel that provides a luxurious accommodation experience to the guest. There are no set standards (such as stars) for luxury hotels. Often 4 or 5-star hotels describe themselves as ‘luxury’. This also means that any accommodation type can use the term ‘luxury’.

The emotional connection in luxury hospitality – and creating that ‘home-from-home’ feeling – is linked to the product, the service, and the people. Together they create a guest experience that is unique to the brand and the property. When done right, when genuine, authentic and meaningful – however big or small that emotional connection might be – this is what luxury hospitality is today.

True luxury has always been at the forefront of innovation. It doesn’t depend on the wants or needs of “consumers”, nor is it limited by the traditional concept of utilitarian value and competitiveness that can stifle creativity. Luxury brands are leaders, not followers. They deliver the ultimate in craftsmanship and innovative design, at the leading edge of creativity and technological innovation. Luxury seeks to give pleasure and create status and symbolic value through innovation. It provides uniqueness, exclusivity and differentiation, free from normal cost-based product pricing and cost-value ratios.