Unisex Salon Service

Stress has nowadays become a part of people's lives. To relieve this stress, people have greater than ever expectations from personal care services they get. If you are a Salon & Spa owner and think that your customer is coming to your place only for a haircut, skin treatment, or just a manicure, you are wrong. People now consider their visit to the Salon & Spa as not just a beautification process but a spiritual getaway. You don't know which customer entered your Salon & Spa to get a pedicure and their only intent was to uplift their soul and feel good about themselves.

For making this experience truly serene you need to connect with your customer; a connection where every miniscule detail matters. The moment that they enter the door, the experience starts. How your staff greets them, ambience of the waiting room, how well you understand customer requirements, and then precisely delivering what they wanted, everything is an experience.

Hospitality is a very wide field to talk about, so in this article I'll share few tips, small things that will make a big impact on your customers' experience.